Identity Theft
Coffee County Schools offers Identity Theft protection through ID Watchdog from Equifax. While most of us wouldn't dream of leaving our house or car unlocked, it's surprising how often we leave our personal and financial information vulnerable. Without a watchful eye, your credit cards, bank accounts, personal details, and reputation can end up in the wrong hands. Don't become the cybercriminals' next victim. Protect yourself and your family with award-winning credit and identity monitoring including up to $5 million in ID Theft Insurance. ID Theft Insurance helps pay certain out-of-pocket expenses in the event you’re a victim of identity theft.
ID Theft Protection is designed to help you regain control of your name and finances after identity theft occurs. Trained counselors walk you through the process of remediating any damage. They help you write letters to creditors and debt collectors, place a freeze on your credit report to prevent an identity thief from opening new accounts in your name, and guide you through the restoration process.
Summary of Benefits
- Identity Theft insurance for certain out of pocket expenses: $5m
- Stolen fund reimbursement
- 401(k) and HSA Reimbursement
- Deceased dependent protection
- Credit freeze assistance
- Credit report disputes
- Phone, SMS, URL blocking
- Data breach notifications
- Subprime loan block
- Integrated Fraud Alerts
- Customizeable Alert Options
- Accounts Monitoring for financial, credit, loan, and social accounts
- Lost wallet protection
- Digital Identity and Device Protection Tools
- Identity Restoration
- IP address monitoring
- And more
Additional Plan Benefits include:
- Mobile app: Keep a pulse on your personal and financial information by accessing key plan features right from your mobile device.
- 24/7/365 Customer Care: Reach an in-house U.S.-based customer care advocate whenever you need help.
The Resolution Process for Plan Members
- Should you have concerns or questions about your account activity, contact Customer Care. The Customer Care team is available 24 hours a day / 7 days a week.
- The Customer Care team will triage the inquiry and create a resolution case.
- The plan member is then assigned a resolution specialist who will manage the case, and the resolution specialist's contact information is provided to the plan member.
- To resolve most cases, ID Watchdog/Equifax requires a limited Power of Attorney that allows the specialist to work on the member's behalf with credit bureaus, financial institutions, and other entities as needed.
- ID Watchdog/Equifax utilizes Adobe for secure exchange of the Limited Power of Attorney and other related documentation requests. The plan member will receive emails from Adobe in order to proceed with resolution.
