Open Enrollment
Monday, October 20 through Friday, November 7
Open enrollment ends on Friday, November 7 at 11:59 p.m. Elections are effective on January 1, 2026 with the first deductions being taken in December 2025.
State Health Benefit Plan: Enrollment is strongly encouraged. If you take no action, your existing medical plan election will carry forward to 2026.
Voluntary Benefits: Because we are offering a new voluntary benefits package for 2026, enrollment is strongly encouraged. However, if you take no action, your current plan elections will be continued the new benefits for 2026. Exception: An annual election is required for the FSA Plan.
Open Enrollment Information
Medical - State Health Benefit Plan (SHBP)
Premiums will increase for all medical plan options in 2026, with a weighted average increase of 10%, depending on the selected Plan Option and Tier.
There are no changes to medical plan coverage options.
To help medical plan members save more by using Tier 1/Generic prescriptions, the Tier 1 copays will be reduced and the copays for Tiers 2 and 3 will have a slight increase for the HMO and HRA plans.
Click here to enroll in your SHBP 2026 benefits.
Voluntary Benefits (Non-Medical)
- Dental insurance: New Carrier - Unum
- Minimal benefit updates with a slight rate increase.
- Vision insurance
- New enhanced plans available.
- Flexible Spending Accounts: New Administrator - CAS.
- Increased Dependent Care FSA Maximum - $7,500.
- Short Term and Long Term Disability insurance: New carrier - Unum
- Employees currently enrolled in the hybrid STD and LTD plan will be automatically enrolled in both new plans, STD and LTD.
- Voluntary Life & AD&D insurance
- Larger policy amounts available, with slight rate changes for employees below age 35.
- Critical Illness, Accident, and Hospital Indemnity insurance: New offerings through Unum.
- Whole Life insurance: New offering through Unum.
- Employee Assistance Program: New offering through Unum.
- Identity Theft insurance: New offering through ID Watchdog from Equifax.
Click here to enroll in your 2026 Voluntary benefits.
Benefits Service Center
Call the Coffee County Schools Benefits Service Center at (833) 763-3335 to complete your local benefits enrollment by phone.
The Benefits Specialist will confirm your personal information, review your plan options, and confirm your elections for 2026.
- Monday through Thursday: 8:00 a.m. - 6:00 p.m.
- Friday: 8:00 a.m. - 5:00 p.m.
State Health Benefit Plan Medical Plan
There are no changes to the medical plan options for 2026.
All medical plan options will have a premium increase for 2026.
To help medical plan members save more by using Tier 1/Generic prescriptions, the Tier 1 copays will be reduced and the copays for Tiers 2 and 3 will have a slight increase for the HMO and HRA plans.
Unused well-being incentive credits will roll over to 2026, even if you change your medical plan. Sharecare will also continue to administer the wellness program.
If you wish to add dependents to your health plan at this time, ADP will contact you by mail and email to request appropriate verification documents. This communication from ADP will include a personalized fax cover sheet with a bar code that must be used when submitting documentation.
Appropriate documentation must be attached to the fax cover page. If you do not receive the request, contact SHBP at (800) 610-1863 to have the request sent to you. Your dependents will not be covered until the documentation is approved.
Sharecare BeWell Information
The BeWell wellness program activities and incentive requirements remain the same for 2026. Health activities must be completed by the deadline, and you may earn a total of 480 incentive points for employee only coverage, or 960 incentive points for family coverage. Well-Being Incentive Points are saved in the Sharecare Redemption Center until you choose to redeem them. Members choose how they redeem their points online at the Redemption Center. Members can choose to redeem their incentive points for either 480 incentive points to be applied towards eligible medical and pharmacy expenses or a $150 Sharecare Rewards Visa Prepaid Card.
Unused well-being incentive credits will roll over to 2026, even if you change your medical plan. Sharecare will also continue to administer the wellness program.
There's Still Time to Earn 2025 Well-Being Incentive Credits
Anthem and UnitedHealthcare Plan Options: Members and covered spouses currently enrolled in Anthem and United Healthcare Plan Options who have not completed the required health actions have until December 2, 2025 to complete all required actions and submit the Physician Screening Form to earn the well-being incentive points.
If you have questions or need help getting started, visit www.BeWellSHBP.com or contact Sharecare at (888) 616-6411.
2025 Rollover Credits Regardless of what Plan Option you select, all unused well-being incentive credits earned in 2025 will automatically roll over to the 2026 Plan Option you choose during Open Enrollment. SHBP will deposit your unused credits in the incentive account associated with your 2025 plan selection in April 2026. If you remain with the same Medical Claims Administrator and in the same Plan Option in which you were enrolled in 2025, rollover credits will be available immediately.
Telemedicine / Virtual Visits
Telemedicine / virtual visits is a benefit that is available to SHBP members under all Plan Options. Telemedicine allows healthcare professionals to evaluate, diagnose and treat patients using telecommunication technology. Through your plan’s participating telemedicine / virtual visit providers, you will be able to see and/or talk to a participating provider from your mobile device, tablet or computer with a webcam while at home, work or on the go. Please see the Benefits Comparison Charts in the SHBP Decision Guide or contact the Medical Claims Administrators if you have questions. Download the LiveHealth Online (Anthem) or the Virtual Visits (UHC) mobile app today!
Adding a Dependent on your Medical Plan?
If you wish to add dependents to your health plan at this time, ADP will contact you to request appropriate verification documents. This communication from ADP will include a personalized fax cover sheet with a bar code that must be used when submitting documentation.
Appropriate documentation must be attached to the fax cover page. If you do not receive the request, contact SHBP at (800) 610-1863 to have the request sent to you. Your dependents will not be covered until the documentation is approved.
Summary of Benefits and Coverage (SBC) for Plan Options
SHBP provides a Summary of Benefits and Coverage (SBC) for the following Plan Options: Health Maintenance Organization (HMO), Health Reimbursement Arrangement (HRA) and High Deductible Health Plan (HDHP). SBCs include standard information that help you to understand, evaluate and compare the Plan Options as you make decisions about which Plan Option to choose.
The SBCs are available online at www.shbp.georgia.gov and you may request a paper copy of the SBCs free of charge by calling SHBP Member Services at (800) 610-1863.
Important Plan Reminders
All members must provide SHBP with their Taxpayer Identification Number (TIN) for themselves and their enrolled dependents upon enrolling in SHBP coverage. The most common type of TIN is a Social Security Number (SSN), but for individuals who are not eligible for a SSN, members may submit an Individual Taxpayer Identification Number (ITIN) or Adoption Taxpayer Identification Number (ATIN). Failure to submit a TIN will result in a loss of coverage and no refund will be issued.
The requirement to provide a SSN or other TIN is a separate process from Dependent Verification. Dependents whose coverage is terminated due to providing an invalid SSN or no SSN are not eligible for coverage even if they passed the Dependent Verification process as they have failed to provide a valid SSN to SHBP.
Members should provide their dependent’s SSN by entering it directly into the SHBP Enrollment Portal at https://myshbpga.adp.com/shbp/ or by calling SHBP Member Services at (800) 610-1863.
Voluntary Plan Updates
We are excited to announce updates to your voluntary (non-medical) benefits for 2026, aimed at providing you with enhanced coverage options and more competitive rates. New dental, disability, accident, critical illness, hospital indemnity, whole life insurance, and Employee Assistance Program offered by Unum will be offered. There will be enhanced vision and voluntary life insurance benefits offered. The Flexible Spending Accounts (FSAs) have a new administrator, Consolidated Admin Services (CAS), to provide improved employee support. The Dependent Care FSA has an increased annual maximum contribution of $7,500 for 2026. A new identity theft benefit will be offered as well.
Enrollment Instructions
You are strongly encouraged to complete an active enrollment for 2026 benefits. You are also encouraged to call or login to confirm or update your life insurance beneficiary(ies).
FSA Participants: You must actively elect to participate in the FSA plan every year by enrolling during Open Enrollment.
Medical (SHBP): Log on to https://myshbpga.adp.com/shbp. You will likely need to reset your password. Be sure to print and retain your SHBP Confirmation Statement once you have completed your medical enrollment for 2026.
Voluntary Benefits (non-medical): Call the Benefits Service Center at (833) 763-3335 or access the Enroll Now link on the home page of this website.
- Telephonic Enrollment: The Coffee County Schools Benefits Service Center is available Monday - Thursday from 8am to 6pm and Friday from 8am to 5pm. You can speak with a trained Benefits Specialist who will answer your benefits questions and complete your enrollment. English and Spanish Benefits Specialists are available to assist you.
- Online Enrollment: Access Enroll Now. Click on “Login” to begin. You will be prompted to enter the email address on file for you and your password. If you cannot remember your password, click on “Forgot your password?” to reset it. Once you have logged in, you will be able to complete your enrollment. You can complete your benefit elections by clicking “Begin Enrollment” and following the prompts.
- You will receive a Confirmation Statement via email following the completion of your enrollment.
Resetting Your SHBP Password
How to Reset Your Password
Step 1: Go to www.myshbpga.adp.com and click "Need help signing in?".
Step 2: Enter the requested demographic information.
Step 3: Follow the instructions to answer a series of security questions*.
Step 4: Create a new password and click "Continue."
* Note: If you do not know the answers to the security questions, contact SHBP Member Services at (800) 610-1863 for assistance in resetting your password. You will have three tries in total to answer the security questions before your account is locked and you must begin the process again.
Open Enrollment Checklists
SHBP Open Enrollment Checklist
► Verify all desired dependents are listed on the Confirmation Page and have a valid Social Security Number (SSN) or other Tax Identification Number (TIN).
► Verify your coverage tier: you only, you + spouse, you + child(ren) or you + family.
► Confirm that the Plan Option selected shown on the Confirmation Page is correct.
► Confirm that you answered the Tobacco Surcharge question appropriately.
► Confirm that you have clicked "Finish".
► Print Confirmation Page and save it for your records.
► Look for new medical plan ID cards to be issued by early January.
Voluntary Benefits Open Enrollment Checklist
► Be sure to confirm your email address by phone or online during your enrollment.
► Upon completion of your enrollment, you will receive a voluntary benefits Confirmation Statement via email to the address on record.
► Review your voluntary benefits Confirmation Statement for accuracy and retain it for your records.
► Verify the accuracy of your life insurance beneficiary information.
► Contact the Benefits Service Center if you have any updates or corrections to your voluntary benefits Confirmation Statement.
Note: You may complete enrollment changes multiple times, but the last option confirmed at the close of OE will be your option for 2026 unless you experience a Qualifying Life Event that allows you to make a change.
Open Enrollment Sessions
Benefit Representatives will be available to assist you with your 2026 benefits enrollment on the following dates and times:
Wednesday, October 22
- Coffee Middle School: 901 Connector 206 North
- 7 a.m. to 5 p.m.
Tuesday, October 28
- Bus Shop: 1451 Kellogg Drive
- 7 a.m. to 5 p.m.
Tuesday, November 4
- Eastside Elementary: 603 North McDonald Ave.
- 7 a.m. to 5 p.m.
